Monday, 14 January 2019
Communication in nursing Essay
Introduction.Communication is a necessary adroitness to have in the nursing profession. We use confabulation to exchange selective information mingled with patients, co-workers and all the batch around us (Kozier et Erb 2004). No outlet the form of conference we are constantly presenting and interpreting peoples ideas and thoughts. Communication is a method we utilize to connect the gap between knowledge and comprehension (Kozier et Erb 2004).This paper leave behind discuss an observation of the face-to-face bring off home environment, modes of communication such as verbal and non-verbal, impressive communication methods and breastworks to communications.Observation Of Personal Care Home Environment.I visited an urban personal care home in the inner city. I provide be identifying this personal care home as PCH X. I walked into the facility and it was really clean and spacious. I conducted my observation during lunch cartridge clip in the dining room. This area was po orly lit and the temperature was very humid. in that location was also music playing in the background during mealtime. This personal care facility was very respectful, kind and caring to the occupiers in their care. The communication I observed in general was very clear and concise. oral and non-verbal communication.Verbal communication is a mode of communication that uses both written and communicate quarrel (Kozier et Erb 2004). Here is an example of verbal communication At PCH X, a check was giving medication to a resident and he introduced himself. The resident did not respond to the treat so the nurse approached him in a opposite manner. He crouched down to the residents aim and spoke to him again in a calm voice and gently touched his shoulder. The resident later complied with his directions to take his medication. The nurse took a different approach with his verbal communication by speaking softly. Verbal communication is largely used due to the fact that people usu ally chose the words they use (Kozier et Erb 2004).Another mode of communication is non-verbal communication. Non-verbal communication involves other forms of communication such as gestures, facial expressions, and touch (Kozier et Erb 2004, page 423). Most people who use verbal communication use various forms of non-verbal communication simultaneously. The nurse in the example above used non-verbal communication, when he crouched down to the residents level and lightly touched his shoulder. This second example involves non-verbal communication A Health Care adjutant stork was approximately to assist a resident with lunch. The resident was not aware of his environment and had difficulty aliment himself. The Health Care Aide asked the resident to open his mouth precisely he did not respond. As a result, the Health Care Aide opened his own mouth and the resident mimicked him and they were qualified to continue feeding. impelling communication methods.Effective communication i s a very primal verbal expression in a nursing career. Here is a summary of some(prenominal) utile communication strategies that I have observed at PCH X*Health care workers appeared to be neat and tidy wearing uniforms. This will convey a non-verbal communication method of professionalism. Clothing and apparel stern be a source of information about a person (Kozier et Erb 2004).*A supply member asked a resident how their lunch tasted. The module member paraphrased what the invitee was saying and reinstated the residents feelings. This showed the resident that the staff member was actively listening (Kozier et Erb 2004).*Health care workers seemed interested in what clients had to say and differentiated the real from unreal (Kozier et Erb 2004). Health care workers talked to residents about daily activities. One client stated I have to go to work my daughter will be picking me up presently. The nurse responded your daughter will be here to visit only when you are retired a nd you do not have to work anymore.These are a few effective communication strategies I have witnessed at PCH X. Communication promotes understanding and can build a constructive affinity with clients and co-workers. As nurses we must be aware of what we say and how we act towards others.Barriers to communication.It is vituperative to be aware of the good communication methods as well as the bad communications methods. This particular personal care home was very respectful to clients. However, here are some barriers to communication I observed when I was at PCH X*One resident had a verbiage deficit and had difficulty speaking. The resident was calling out and it seemed as though she wanted something. It was difficult for the staff member to understand what she was saying. He overcame this barrier by asking her yes and no questions until he finally solved what she was onerous to say.*Residents were being talked to like children. The clients were often referred to as dear, swe etheart, or darling. During lunch, I also overhead someone saying we have to change you serviette you made a pooh-pooh. This may demean a client however this communication barrier can be resolved by calling residents by their name and by respecting their dignity as a person.*Residents can also be hard of hearing. A nurse was public lecture to a resident with his back turned asking him questions and he did not reply back. She continued to speak louder and the resident later asked why she was yelling. The nurse should have faced the client while speaking to him so he could realize that he was being spoken to.Nurses need to recognize the barriers to effective communication. Barriers make communication become non-therapeutic. Non-therapeutic strategies to communication can be unhealthful to a healing relationship.Conclusion.In conclusion, communication is extremely important in particular to a nurse. To properly assess clients needs we must be able to communicate with them verbally and non-verbally. If we can identify the barriers to communication we can take a chance effective strategies to resolve them. We have to be clear when we communicate to our patients. A misinterpretation of instructions, plans, and vital information can be harmful to a clients health and well being. Caring and comforting is an important aspect of nursing and that can only be demonstrated with effective communication techniques.ReferencesKozier & Erb, Barbara, et al. Fundamentals of Nursing. 7th ed. Upper agitate River, New Jersey Pearson Prentice Hall, 2004.